Room Service http://food-management.com/taxonomy/term/6755/more en Beaumont Health System is One Step Ahead http://food-management.com/equipment-technology/beaumont-health-system-one-step-ahead <div class="node-body article-body"><div></div>Beaumont Health System’s Royal Oak hospital has just launched one of the largest patient room-service operations in the country</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/equipment-technology/beaumont-health-system-one-step-ahead" target="_blank">read more</a></p> http://food-management.com/equipment-technology/beaumont-health-system-one-step-ahead#comments Central Production Equipment & Technology Retail Room Service Healthcare Private Tue, 14 Jan 2014 15:30:00 +0000 33311 at http://food-management.com A Walk-Through Tour of Beaumont Health System-Royal Oak http://food-management.com/renovation/walk-through-tour-beaumont-health-system-royal-oak <div class="field-byline"> John Lawn </div> <div class="node-body gallery-body"><div></div>Beaumont Health System’s Royal Oak hospital has just launched one of the largest patient room-service operations in the country. It also features impressive retail and central production programs.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/renovation/walk-through-tour-beaumont-health-system-royal-oak" target="_blank">read more</a></p> http://food-management.com/renovation/walk-through-tour-beaumont-health-system-royal-oak#comments Patient Feeding Retail Room Service Operations Renovation Mon, 23 Dec 2013 18:02:00 +0000 32871 at http://food-management.com Best Customer Concept: Univ. of North Carolina Hospitals http://food-management.com/fm-best-concepts/best-customer-concept-univ-north-carolina-hospitals <div class="field-deck"> Restaurant Delivery puts retail menu options on the room service patient menu </div> <div class="node-body article-body"><div></div>Restaurant Delivery puts retail menu options on the room service patient menu</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/fm-best-concepts/best-customer-concept-univ-north-carolina-hospitals" target="_blank">read more</a></p> http://food-management.com/fm-best-concepts/best-customer-concept-univ-north-carolina-hospitals#comments Room Service Colleges & Universities FM Best Concepts Healthcare Tue, 13 Aug 2013 15:15:00 +0000 29381 at http://food-management.com Room Service Without a Call Center: a Case Study at OSU’s Wexner Medical Center http://food-management.com/room-service/room-service-without-call-center-case-study-osu-s-wexner-medical-center <div class="field-byline"> John Lawn </div> <div class="field-deck"> Wexner's nutrition services staff looked to re-invent the medical center's patient meal service model. </div> <div class="node-body article-body"><div></div><p> &nbsp;</p> <p> <Wexner's nutrition services staff looked to re-invent the medical center's patient meal service model.</strong></wexner's></p> <p> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p> <p> <strong>Realtime data</strong></p> <p> Extending access to the program to nursing &ldquo;was a very important goal,&rdquo; says Laura Meadows, the department&rsquo;s system analyst and the one who oversaw its interface design. &ldquo;There are times when a nurse can need to check on an order or meal status or delivery scheduling and we wanted to make sure they had an easy way to do this.&rdquo;</p></div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/room-service/room-service-without-call-center-case-study-osu-s-wexner-medical-center" target="_blank">read more</a></p> http://food-management.com/room-service/room-service-without-call-center-case-study-osu-s-wexner-medical-center#comments Central Production Equipment & Technology Patient Feeding Room Service Healthcare Technology Private Tue, 30 Apr 2013 15:21:00 +0000 26481 at http://food-management.com Hospital Room Service: “Not a ‘Magic Pill’ http://food-management.com/healthcare/hospital-room-service-not-magic-pill <div class="field-byline"> Karen Weisberg </div> <div class="field-deck"> The idea that room service programs will always boost patient satisfaction scores to the top tier is not a universal one. Here are some comparative experiences from one hospital system. </div> <div class="node-body article-body"><div></div><p> &nbsp;</p></div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/healthcare/hospital-room-service-not-magic-pill" target="_blank">read more</a></p> http://food-management.com/healthcare/hospital-room-service-not-magic-pill#comments Patient Feeding Room Service Healthcare Market Trends Private Thu, 14 Mar 2013 17:20:00 +0000 25271 at http://food-management.com The call center at Medical City Hospital of Dallas. Is Room Service The Way to Order Up Great HCAHPS Scores? http://food-management.com/healthcare/room-service-way-order-great-hcahps-scores <div class="field-byline"> Karen Weisberg </div> <div class="field-deck"> Hospital room service proponents argue that the model has proven results—and is growing more efficient all the time. </div> <div class="node-body article-body"><div></div><p> &nbsp;</p> <p> <em>The elderly woman&mdash;evidently a visitor, not a patient&mdash;sat in her wheelchair in the Call Center at Medical City Hospital Dallas. When asked if she needed help, she simply beamed and said, &ldquo;No,&rdquo; explaining that she&rsquo;d just stopped by to visit &ldquo;her girls&rdquo; who&rsquo;d made her recent stay so pleasant&hellip;</em></p> <p> <em>&ldquo;That&rsquo;s what it&rsquo;s all about,&rdquo; says FSD Mary Ann Moser.</em></p></div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/healthcare/room-service-way-order-great-hcahps-scores" target="_blank">read more</a></p> http://food-management.com/healthcare/room-service-way-order-great-hcahps-scores#comments Patient Feeding Room Service Healthcare Market Trends Private Public Wed, 13 Mar 2013 14:11:00 +0000 25222 at http://food-management.com A well-designed room service tray (Photo from DM&A Webb Associates). DM&amp;A Webb Associates Retail Brands Do Double Duty at UNC Health Care http://food-management.com/business-amp-industry/retail-brands-do-double-duty-unc-health-care <div class="field-deck"> Making retail and patient menus the same delivers operational, financial and marketing advantages. </div> <div class="node-body article-body"><div></div>At UNC Health Care, patients are given access to a devliery menu from the facility's multi-station food court.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/business-amp-industry/retail-brands-do-double-duty-unc-health-care" target="_blank">read more</a></p> http://food-management.com/business-amp-industry/retail-brands-do-double-duty-unc-health-care#comments Branding Facilities Management Finance Marketing Menu Management Retail Room Service Healthcare Private Thu, 10 Jan 2013 21:44:00 +0000 23191 at http://food-management.com Hospital's Room-Service Conversion Required Nine Months of Off-site Food Prep http://food-management.com/healthcare/hospitals-room-service-conversion-required-nine-months-site-food-prep <div class="node-body article-body"><div></div>South Central Regional Medical Center in Laurel recently became the first hospital in Mississippi to launch a full service, hotel-style room service program, reports the Laurel</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/healthcare/hospitals-room-service-conversion-required-nine-months-site-food-prep" target="_blank">read more</a></p> http://food-management.com/healthcare/hospitals-room-service-conversion-required-nine-months-site-food-prep#comments Production Room Service Healthcare News & Trends Private Wed, 21 Mar 2012 13:23:00 +0000 13275 at http://food-management.com Room Service from the Ground Up http://food-management.com/room-service/room-service-ground <div class="node-body article-body"><div></div>When a hospital that pioneered the room service model in the 1990s gets a chance to build a new kitchen from the ground up, here's what the room service area looks like.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/room-service/room-service-ground" target="_blank">read more</a></p> http://food-management.com/room-service/room-service-ground#comments Production Room Service Private Sat, 01 Oct 2011 16:00:00 +0000 11944 at http://food-management.com