Sep 9, 2015

Editor’s Note: A personal touch  

Following up on my customer service theme from last month’s Editor’s Note, I was pleasantly surprised at the level of attention and dedication I noticed from several college operators during a recent group discussion at NACUFS. Every year, Food Management hosts a small roundtable of university operators to discuss the challenges and success stories in the industry. You can read snippets of the roundtable conversation on p. 22, with more to be posted online in the coming weeks. That discussion of problems many face at colleges was fascinating....More
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