Operations http://food-management.com/taxonomy/term/6631/more en Mise en Place: Teaching customer service, caramelized onion secrets, more http://food-management.com/food-beverage/mise-en-place-teaching-customer-service-caramelized-onion-secrets-more <div class="field-deck"> Kitchen techniques, science, training, technology and magic </div> <div class="node-body article-body"><div></div>Why is teaching customer service so important? For Andrew Klipsch, general manager at Bruce Dining Hall at the University of North Texas in Denton, it’s a factor that can make or break the dining experience</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/food-beverage/mise-en-place-teaching-customer-service-caramelized-onion-secrets-more" target="_blank">read more</a></p> http://food-management.com/food-beverage/mise-en-place-teaching-customer-service-caramelized-onion-secrets-more#comments Food & Beverage Operations Thu, 04 Feb 2016 18:05:00 +0000 58371 at http://food-management.com <p>TEXAS WELCOME: Andrew Klipsch, general manager at the University of North Texas, teaches staff to be friendly and welcoming.</p> It’s been a bad year for foodborne illness—here’s how you can prevent it http://food-management.com/food-safety/it-s-been-bad-year-foodborne-illness-here-s-how-you-can-prevent-it <div class="field-byline"> Francine L. Shaw </div> <div class="field-deck"> Following some Chipotle and Blue Bell’s challenges with foodborne illness outbreaks, Food Safety Training Solutions provides a refresher course on preventing such issues and keeping your customers safe. </div> <div class="node-body article-body"><div></div>Following some Chipotle and Blue Bell’s challenges with foodborne illness outbreaks, Food Safety Training Solutions provides a refresher course on preventing such issues and keeping your customers safe.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/food-safety/it-s-been-bad-year-foodborne-illness-here-s-how-you-can-prevent-it" target="_blank">read more</a></p> http://food-management.com/food-safety/it-s-been-bad-year-foodborne-illness-here-s-how-you-can-prevent-it#comments Food Safety Private Tue, 26 Jan 2016 19:02:00 +0000 56911 at http://food-management.com Thinkstock OSU eliminates all disposable containers http://food-management.com/colleges-universities/osu-eliminates-all-disposable-containers <div class="field-deck"> Eco2Go program replaces all disposable containers with reusable containers and diverts landfill waste. </div> <div class="node-body article-body"><div></div>Eco2Go program replaces all disposable containers with reusable containers and diverts landfill waste.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/colleges-universities/osu-eliminates-all-disposable-containers" target="_blank">read more</a></p> http://food-management.com/colleges-universities/osu-eliminates-all-disposable-containers#comments Marketing & Merchandising Colleges & Universities Menu Economics Recycling Sustainability Thu, 21 Jan 2016 20:13:00 +0000 55861 at http://food-management.com <p>OSU replaced all disposable containers with these reusable ones.</p> Oregon State University 12 cool high school cafeterias http://food-management.com/k-12-schools/dozen-cool-high-school-cafeterias <div class="node-body gallery-body"><div></div>The cafeteria space is an eye-popping, visual experience at these 12 schools</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/k-12-schools/dozen-cool-high-school-cafeterias" target="_blank">read more</a></p> http://food-management.com/k-12-schools/dozen-cool-high-school-cafeterias#comments Marketing & Merchandising K-12 Schools Private Wed, 13 Jan 2016 19:23:00 +0000 55101 at http://food-management.com Aramark launches new test kitchen, pop-up concept with local chefs http://food-management.com/marketing-merchandising/aramark-launches-new-test-kitchen-pop-concept-local-chefs <div class="field-deck"> The new Launch Test Kitchen concession concept with Cleveland and Vegas locations brings real-time food trends, local chefs to sports and entertainment venues. </div> <div class="node-body article-body"><div></div>The new Launch Test Kitchen concession concept with Cleveland and Vegas locations brings real-time food trends, local chefs to sports and entertainment venues.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/marketing-merchandising/aramark-launches-new-test-kitchen-pop-concept-local-chefs" target="_blank">read more</a></p> http://food-management.com/marketing-merchandising/aramark-launches-new-test-kitchen-pop-concept-local-chefs#comments Marketing & Merchandising Contractors Market Trends Wed, 06 Jan 2016 20:08:00 +0000 54661 at http://food-management.com <p>CLEVELAND PROUD: Chef Chris Hodgson is the latest local chef to pop up in Aramark&rsquo;s new test kitchen concept at the Quicken Loans Arena.</p> Cleveland schools move to semi-scratch model, increase participation http://food-management.com/business-industry/cleveland-schools-move-semi-scratch-model-increase-participation <div class="field-deck"> A new director arrived at Cleveland Metropolitan School District this fall determined to convert two-thirds of the district’s kitchens from prepackaged to semi-scratch by the end of the year. </div> <div class="node-body article-body"><div></div>A new director arrived at Cleveland Metropolitan School District this fall determined to convert two-thirds of the district’s kitchens from prepackaged to semi-scratch by the end of the year.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/business-industry/cleveland-schools-move-semi-scratch-model-increase-participation" target="_blank">read more</a></p> http://food-management.com/business-industry/cleveland-schools-move-semi-scratch-model-increase-participation#comments Management K-12 Schools Private Tue, 15 Dec 2015 16:56:00 +0000 53671 at http://food-management.com <p>ON THE LINE: Students are liking the new, semi-scratch lunches at 60 Cleveland schools, a departure from the prepackaged meals of the past.</p> Talking local turkey at Kenyon http://food-management.com/colleges-universities/talking-local-turkey-kenyon <div class="field-deck"> Turkey program begins on the farm and ends with “Peircegiving” feast. </div> <div class="node-body article-body"><div></div>Turkey program begins on the farm and ends with “Piercegiving” feast.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/colleges-universities/talking-local-turkey-kenyon" target="_blank">read more</a></p> http://food-management.com/colleges-universities/talking-local-turkey-kenyon#comments Colleges & Universities Natural - Organic Operations Mon, 07 Dec 2015 18:00:00 +0000 53541 at http://food-management.com <p>BIRD OF THE HOLIDAYS: Turkey from the learning farm at Kenyon College starred in the recent pre-Thanksgiving feast.</p> Kenyon College Metz’s Food Day pushes plant-based cuisine http://food-management.com/food-beverage/metz-s-food-day-pushes-plant-based-cuisine <div class="field-deck"> One lunch period at 50 accounts aims to further the conversation about sustainable and healthful menus. </div> <div class="node-body article-body"><div></div>One lunch period at 50 accounts aims to further the conversation about sustainable and healthful menus.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/food-beverage/metz-s-food-day-pushes-plant-based-cuisine" target="_blank">read more</a></p> http://food-management.com/food-beverage/metz-s-food-day-pushes-plant-based-cuisine#comments Marketing & Merchandising Food & Beverage Contractors Fri, 04 Dec 2015 19:23:00 +0000 53521 at http://food-management.com <p>PLANT-BASED PIZZA: Veggie pizzas were one item in the spotlight for Food Day, which aims to show how creative plant-based menu items can be.</p> Metz Culinary Management University of Chicago pilots Saturday night dining club http://food-management.com/management/university-chicago-pilots-saturday-night-dining-club <div class="field-deck"> The university-funded pilot was designed to gauge students' interest in a Saturday night, on-campus dining option. </div> <div class="node-body article-body"><div></div>The university-funded pilot was designed to gauge students' interest in a Saturday night, on-campus dining option.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/management/university-chicago-pilots-saturday-night-dining-club" target="_blank">read more</a></p> http://food-management.com/management/university-chicago-pilots-saturday-night-dining-club#comments Management Colleges & Universities Private Mon, 23 Nov 2015 18:04:00 +0000 53431 at http://food-management.com <p>The University of Chicago piloted a Saturday night free meal program to determine if dining services needs to expand services to weekends.</p> Hospital’s café becomes destination restaurant http://food-management.com/healthcare/hospital-s-caf-becomes-destination-restaurant <div class="field-deck"> The Lobby Grille inside Montrose Memorial Hospital draws a wide clientele from the area with its food quality and convenient ordering. </div> <div class="node-body article-body"><div></div>The Lobby Grille inside Montrose Memorial Hospital draws a wide clientele from the area with its food quality and convenient ordering.</div> <div class="og_rss_groups"></div><p><a href="http://food-management.com/healthcare/hospital-s-caf-becomes-destination-restaurant" target="_blank">read more</a></p> http://food-management.com/healthcare/hospital-s-caf-becomes-destination-restaurant#comments Retail Healthcare Private Wed, 18 Nov 2015 18:50:00 +0000 53291 at http://food-management.com <p>Some of the dishes served recently at Montrose Hospital&#39;s Lobby Grille restaurant, which have drawn customers from nearby businesses and offices to the eatery.</p> Photo: Montrose Hospital