Perhaps the most exciting innovation PPS Foodservice Director Kristy Obbink and Business Systems Analyst Connie Smith are working on is a data analysis tool to let them regularly evaluate the department's performance using a number of key performance indicators (KPIs) that are established markers for well-run programs. The new approach will require building a data warehouse from the tables available from the WinSNAP software used at PPS, although the principles and approach can be used ...

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