QUOTE OF THE MONTH "If you are not doing it now, start doing it—never miss an opportunity to tout technique." -Nancy Kruse, president, the Kruse Co., at the recent SFM Critical Issues Conference, encouraging onsite operators to romance and describe their culinary practices as a way of promoting the quality of their services. Members and guests of the Society for Foodservice Management (SFM) gathered in New York City recently for the SFM Critical Issues Conference.The single-day event was ...

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