Georgie Shockey is a principal with Ruck-Shockey Associates, an operational consultancy whose work is primarily in healthcare. FM interviewed her for a take on the issues that would have the most impact on acute care operators in 2011. The biggest driving force in healthcare today is the ramping up of healthcare legislation, and most significantly, the Patient Protection and Affordability Act. Many of the implications are uncertain at this point, but consider its nutrition labeling ...

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