Room service dining for patients is all the rage in hospital foodservice. Figures from the National Society for Healthcare Foodservice Management (HFM) show that 37 percent of respondents to an HFM survey earlier this year indicated they have implemented room service dining in some way, a quarter of them within the past year. Many more say they plan to do so in the near future. But those broad numbers obscure a very important caveat, which is that there is little uniformity to how room ...

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