GET HAPPY: Cheerful, enthusiastic leaders are a positive influence on the rank and file. It’s an easy question to ask and a tough one to answer. At one level, of course, every manager needs to master technical skills. At higher levels, though, the requirements for success are more challenging. Champion managers also possess an array of personal attributes that help inspire employees to go the extra mile for the organization. “Great managers first and foremost have people skills,” notes ...
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