The sales volume shown is for Aramark’s domestic Food & Support Services business for fiscal year 2011. It includes revenues from both foodservice and the many non-food-related support services the company offers. In addition, the international Food & Support Services unit generated another $2.723 billion and the Uniforms unit added $1.340 billion. Almost three quarters of the contracts operated by the Food & Support Services unit are P&L deals of one kind or another.
The company changed its top management this past spring as longtime CEO Joseph Neubauer gave way to Eric Foss (Neubauer remains chairman) and Food & Support Services head Andrew Kerin left in March.
The Education segment business had high-single digit sales growth in fiscal 2011 due to base and net new business growth in the Higher Education food and facilities services businesses. The Education sector also benefited from net new business growth in K-12 food and facilities services. Healthcare had high-single digit sales growth primarily due to base business growth across the sector and the acquisition of Masterplan, a clinical technology management and medical equipment maintenance company.
Sports & Entertainment had a low-single digit sales decline as growth in National Hockey League venues and in stadiums was more than offset by a reduction in the number of events in amphitheaters, the impact of prior year lost business and sales in the prior year related to the Winter Olympics, for which Aramark managed foodservice operations.
Among operational highlights over the past year were the launch of a new Healthcare Technologies brand, the acquisition of the Van Houtte U.S. Coffee Service (“Filterfresh”) business and the addition of a number of station brands, including Tortilla: Spicy! Crazy! Hot!; Corner Crust Original Pizza; Green Street Deli; and Custom Bros. Grill Co. for the K-12 segment, and signature sandwiches, single and double burgers, fresh burgers, food trucks and signature nachos in the sports/entertainment business.
Major contract wins in the past year include the Cleveland Clinic and LaSalle University.
Currently, Aramark manages dining and food services for 1,500 B&I locations, 538 healthcare facilities, 491 colleges/universities, 355 school districts, 500 corrections facilities, 302 sports/recreation/convention facilities and six military facilities.
Major Segments Served:
Sports/Entertainment (21%), Healthcare (18%), College/University (17%), B&I (15%), K-12 (11%), Corrections (7%), Conf. Ctrs. (6%), Vending/OCS (5%)
No. of Contracts