Once you've signed up for and learned to use the popular social media sites, you now need to create a plan for your operation. Whether you are focusing...More
Those little punch cards that retailers have traditionally used to incent customers to come back are going the way of paper airline tickets, fold-up maps...More
Aramark has partnered with MLB Advanced Media, LP, the interactive media and Internet company of Major League Baseball, and the Philadelphia Phillies on a...More
Online food-delivery service SeamlessWeb plans to lauch a series of smartphone applications that will allow customers to access its service anywhere, reports...More
Much has been made of so-called social media in the past year, and many of the people I know wonder how much of this attention is warranted and how much...More
Like most other middle aged people, I do not find text messaging on my cell phone to be a particularly easy way to communicate. I'd much rather just call...More
In my last column, I spoke to some of the efforts we at FM have underway to improve the content of our Web site and to make it more useful to you, our...More
In the summer of 1969, after sophomore year in college, I had a job that no longer exists. At the urging of a friend who held a similar position in nearby...More
The advent of the national "Do-Not-Call" phone solicitation registry last year was a landmark achievement in terms of consumer rights, and the enthusiasm...More