The requirement of operating a successful dining program varies from segment to segment, but the common denominators are simple, direct and maddeningly difficult to achieve consistently: do right by your customers, your staff and your administration. What sets an IFMA Silver Plate winner apart is not only having achieved this difficult but necessary trifecta, but having achieved it over the long haul. Jay Silverstein, Ken Toong, Julia Bauscher and Angelo Mojica have all had positive, ...

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