The Baltimore Orioles have given Delaware North Cos. Sportservice a 12-year contract to operate food, beverage and retail merchandise services at the Major League Baseball team's Oriole Park at Camden Yards home ballpark. Under the terms of the deal, Sportservice will manage all concessions, catering, dining operations and retail stores and kiosks within the ballpark, including Eutaw Street, a pedestrian walkway inside the ballpark that serves as an extension of a major city street lined with shops and restaurants.
“Delaware North Companies is honored to become a partner of the Orioles organization and to have the opportunity to enhance the food and beverage offerings at the ballpark that set off a wave of new thinking about sports venues across America,” says Sportservice President Rick Abramson. “Baltimore and the region are known for great food, and we are eager to add more menu items at the ballpark that celebrate local fare.”
The Orioles and Sportservice will collaborate on an $11 million project to redesign and enhance the food and beverage stands at the ballpark, the first effort of this magnitude since Camden Yards opened in 1992. As part of the investment, new concessions-related technology will be added, including a new POS system for faster transactions and new grills and other equipment so more food can be prepared fresh in front of fans.
Sportservice operates at more than 50 professional sporting venues, including the home ballparks of 10 Major League Baseball franchises.