GOOD FOR BUSINESS: Well-liked servers will help create a following for your restaurant. RIGHT FOOT: Make sure your current staff greets prospective staff members appropriately. In the May 2005 issue of RESTAURANT HOSPITALITY, author, foodservice consultant and speaker Bill Main observed in his article "Why Foodservice Stinks" that the root causes of poor service in the front of the house—largely servers—have to do with wages issues that result in unmotivated workers. He ...
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