Customer Satisfaction

Feb. 22, 2013

Article

Our Evolving (Love / Hate) Relationship with Brands

National restaurant brands are widely used on college campuses, but “if everyone is doing it,” why debate their use?...More
Feb. 19, 2013

Article

Words that Work

Cathy Babbs, MS, RD, DHCFA, has developed a list of the most constructive way to describe workplace situations, especially in the healthcare foodservice environment....More
Nov. 19, 2012

Article

'Taste of Home' Programs Offer Customer Comfort 1

Hospitals and universities are implementing "Taste of Home" programs to bring comfort to customers, staff and stakeholders...More
Oct. 10, 2012

Article

Jack’s Jumps Into the Breach

When construction sidetracks a dining hall at the University of Missouri, Jack Hammer's steps in to fill the void...More
Oct. 8, 2012

Article

Child's Play

Chef's Table was developed by Luby's to help children keep their minds off their illnesses...More
Aug. 31, 2012

Article

Middlebury student produces dining tray for those on crutches 1

After breaking his leg, Ed Fitzgibbons, a student at Middlebury College, created a dining hall tray that hung around his neck...More
Jan. 23, 2012

article

Food Management

U. of Richmond to Roll Out Cell Phone Feedback Service

Richmond University Dining Services is introducing a Text-n-Tell program to its Heilman Dining Center that will allow students to send feedback to the department from their cell...More
Oct. 1, 2011

article

Food Management

Onsite Operators Use Social Media Strategies to Reach Their Customers

Your customers are tapped into Facebook, Twitter, YouTube and other social media sites. Are you?...More
Jul. 1, 2011

article

Food Management

Orange County Schools Uses Social Media to Engage Young Customers

Social media site lets students comment on food offerings, participate in polls, post images and learn about menu changes....More
Jun. 1, 2011

article

Food Management

Redefining the Customer Experience at CU-Boulder

A program to manage the student dining experience helps CU-Boulder solve customer traffic and satisfaction problems....More

Our Evolving (Love / Hate) Relationship with Brands

Words that Work

'Taste of Home' Programs Offer Customer Comfort 1

Jack’s Jumps Into the Breach

Child's Play

Middlebury student produces dining tray for those on crutches 1

U. of Richmond to Roll Out Cell Phone Feedback Service

Onsite Operators Use Social Media Strategies to Reach Their Customers

Orange County Schools Uses Social Media to Engage Young Customers

Redefining the Customer Experience at CU-Boulder

Onsite News Briefs

Commentaries and Blogs

Dining on Demand Goes Solo

Dollars and Cents...

Moving Days...

Upcoming Events

Food-Management.com

Site Features

Food Management Corporate

Follow Us

Search Food-Management.com

Penton Restaurant Group