Nutrition Services Director
Julie Jones says OSUMC was
looking for a “technology solution”
to providing on-demand patient meal
service for its thousand-plus bed
facility, and one that would adapt
to multiple platforms, from iPads
and desktop computers to interactive
TV sets that patients could use.
Photo: John Lawn
The nutrition aide enters the patient’s room, asks how she is feeling and what she would like for dinner, as well as breakfast and lunch the next day. He runs through the choices for each meal in turn—all of them appropriate to any special diet restrictions this particular patient may have—and logs the requests. The encounter ends with a cheerful “I’ll be back soon with your lunch” as the aide heads off to see his next patient. This scenario would not ...
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