Amy Beckstrom. Photography by Scott Windus

A parade of 2011 winners received their awards from FM Editor in Chief John Lawn during the gala Best Concepts Awards Banquet. Among them were (clockwise from top l.) Lisa Larsen Hill, senior vice president of marketing and creative services for Best Management Company Concept winner Sodexo; Amy Beckstrom, director of dining services for Best of Show and Best New Facility winner University of Colorado-Boulder; Asst. Director Drew Patterson, Nutrition Services Director Julie Jones and Asst. Director Mike Folino of Best Customer Service Concept winner Ohio State University Medical Ctr. (with FM's John Lawn); Sodexo GM John Higgins and Student Affairs VP James Norfleet of Best Renovation winner The College of New Jersey; Special Projects Director Ken Botts and Retail Dining Director Kim Schroeder of Best Convenience Retailing Concept winner University of North Texas; Marketing Coordinator Alison Jenkins and Senior District Marketing Mgr. Alyson Kirchner of Best Special Event winner Aramark at Stephen F. Austin State University; and Clinical Mgr. Sara Ashbeck and Administrative Director Jennifer Larson of Best Wellness Initiative winner Gundersen Lutheran Medical Ctr.