PROJECT TEAM MEMBERS: Rafi Taherian Executive Director Tom Tucker Director of Retail Operations Regenia Phillips Director of Residential Operations Bill Wilson Manager of Marketing Lauren Peerless Manager WINNER: YALE UNIVERSITY ENTRY: UNCOMMON THE BIG IDEA: In an effort to address the financial challenges resulting from declines in its endowment at the beginning of 2009, Yale University Dining Services looked to a variety of nontraditional revenue streams. One was to convert a 12' × ...

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