Compass Group plc has appointed a new CEO to replace Michael Bailey, the embattled executive who helped build Compass into the global presence it enjoys today. The new CEO, Richard Cousins...
will assume his position June 1 and comes to Compass from
construction materials supplier BPB plc, which was sold to a larger
British company last year. The London market reacted favorably to
the news, rising about 4 percent when the appointment was announced
on March 24.
Cousins will be faced with addressing the concerns of the London
investment community, which savaged Compass stock valuations
following several quarters of disappointing earnings and the
disclosure that two now-dismissed former executives were involved
in so-called U.N. “oil for food” program
scandals.
Bailey, 57, joined the British foodservice management company when
it was first looking to enter the U.S. market in 1993. He was
instrumental in Compass’ decision to acquire Canteen, which
gave it the initial foothold it subsequently used as a basis for
assembling the $7 billion North American division which today
accounts for about one-third of the firm’s worldwide sales.
He spent his entire career in managed services, beginning as a
trainee chef for the John Gardner company in the late 1960s,
subsequently working for Trusthouse Forte and Sodexho.
Bailey also was the initial force behind the U.S. operations’
philosophy of “sectorization,” which undergirded many
of its original acquisitions to enter specific U.S. foodservice
market segments, and which laid the groundwork for its successful
retention of acquired company "brands" to help it segment and
penetrate specific parts of traditional U.S. foodservice
markets.
In a 1997 intervew with Food Management, Bailey commented on the
company’s growth prospects, saying, “If you go from
nowehere to number three in three years, you get a lot of
attention. We have certainly established our presence and name in
the marketplace, not by adveritisng it, but by how we operate and
compete and structure ourselves.”
Commenting on his own management philosophy, Bailey added,
“You can’t run a company by memo. People need to know
you, understand you and trust you . You have to give people a
chance to ask questions, as difficult as they may be to answer. And
if you don’t know the answer, you’d better be able to
find it.”
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© 2012 Penton Media Inc.
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