Lexington Medical Center in West Columbia, SC, had a familiar problem a while back. “Our labor pool was diminished due to the economy, making it more difficult to devote employees to tasks like delivering our room service trays,” says Steve Howell, director of nutrition services. It was a puzzler until one evening Howell noticed high school age workers in a local restaurant and had an idea. He went to his HR department and worked out how to lower the minimum age for new ...

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