Guest Services, Inc. 2012


Ranking #7

Originally founded in 1917 to provide government facilities in Washington with foodservices, Guest Services today operates in multiple segments. It manages cafes in public institutions like the National Gallery of Art and the Holocaust Museum, operates concessions in state and national parks like Big Sur and Mt. Rainier, provides in-house dining for government clients like the FBI and HUD and for private businesses like Northrup Grumman, General Dynamics and Boeing.

Early this year, Guest Services developed and introduced the FitPicks concept at its National Mall concessions operations, which lets customers choose an entree and sides combination that totals less than 600 calories. Other new concepts include Guest for Life, which combines three components (Health, Community and Plant) to create a holistic approach to life and well being, and Our Healthy Course, which follows the “Fill Up, Not Out” approach to eating for good health.




Major Segments Served:
B&I (50%), Government (25%), Parks/Recreation Centers (10%), Military (8%), Museums/Perf. Art Ctrs. (5%), Senior Dining (1%), College/University (1%)

No. of Contracts
2011: 105
2010: 111

Sales Volume
2011: $330
2010: $350

Onsite Leaders

  • Innovators

  • Top 50

  • Best Concepts

  • Silver Plate


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