Two travelers say they were singled out on Easter Sunday by a Southwest Airlines representative during a layover and told they were “too fat to fly,” according to the blog of one of the aggrieved parties. The airline has a Customers of Size policy that requires passengers who do not fit into a single seat to purchase a second seat. The passengers, Kenlie Tiggeman and her mother Joan Charpentier, were publicly confronted by the rep in the gate area even though both claim to fit the seats. ...

Register to view this Article

Why Register for FREE?


Registering for Premium Content on Food Management will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. 

Already registered? here.