Compass Group North America


Ranking #1

Compass North America is a division of London-based Compass Group PLC. It accounted for 44% of the parent company's revenues in fiscal 2010, the same as in 2009, and expanded 5.8% organically. Meanwhile, operating profit grew 11% on a constant currency basis (the parent company reports in British pounds).

B&I remains the largest U.S. business segment but dropped significantly from 37% to 29% of the total as Education (encompass both college and K-12), Recreation and minor segments like defense and offshore/remote expanded, while Healthcare remained steady at 26% of the business. The B&I business did have some major contract wins such as the Gates Foundation's new campus site, Amazon and Sun Microsystems. New Healthcare accounts include the Northeast Health System and HCA in Florida, while the Education business has added the Adams County (CO) School District, Rochester (NY) Community Schools, Andrews University and, most recently, Beverly Hills (CA) Schools. Compass' fast-growing recreation business, spearheaded by its Levy unit, has picked up the Boston Convention/Exhibition Center, the John B. Hynes Veterans Memorial Convention center, the Amway Center in Orlando and the Xcel Energy Center in Minnesota.

The acquisition of Southeast Service Corp., a major support services provider, has bolstered Compass' nonfoods offerings across all major segments. Other recent deals include Coffee Distributing Corp. and BW HLS Holdings, a laundry services provider. The company says it will focus on OCS and expanding support services in the coming years and these deals seem to reflect that goal.

One major new concept rolled out by Compass is Whole + Sum, which offers customizable meals with 600 or fewer calories. More recently, it launched Carbon FOODprint, a web-based toolkit that helps users reduce their carbon expenditures.

Among the individual operating units, Restaurant Associates is developing Global Street Foods with celebrity chef Marcus Samuelsson, and launching a wine and spirits consulting service. Chartwells introduced Chefs 2 School, which has guest chefs “adopting” local school districts, while Canteen's 2bU all-natural vending machine program encompasses local, organic, vegan, gluten-free and kosher offerings.

Compass made an addition to its leadership team when it appointed a new CFO, Adrian Meredith, last fall.




Major Segments Served:
B&I (29%), Healthcare (26%), Education (24%), Recreation (14%), Other (7%)

No. of Contracts
2010: 12,740
2009: 8,686

Sales Volume
2010: $9,900
2009: $9,100

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