✓ A great attitude. It all starts here, and it’s non-negotiable.

✓ Curiosity and willingness to learn, always asking questions and soaking up info like a sponge.

✓ Never saying, “They’re not listening to me and that’s why this initiative didn’t work.” Doing everything it takes to make the team successful is more like it.

✓ A well-rounded skill set. They may be a baker, but can they also work the hot line?

✓ Doing day-to-day operations with care.