Grads to Grannies Managing the Generation Gap 

THERE S BEEN PLENTY OF DISCUSSION (AND MEDIA COVERAGE) lately about the changing ethnic diversity of America and how employers are dealing with the challenges...

www.we-need-warm-bodies.com 

BY BETH DUGAN Even as society as a whole is moving rapidly into the Internet era, one in which employers, employees, service providers and customers are...

Perks that Work 

BY KAROLYN SCHUSTER Dining Services employees at the University of Maryland College Park agreed to model for FM s photographer for this story. Above:...

The Big Talent Search 

Carol Hackerott (center) interviewed with more than 40 foodservice managers, workers and students prior to being hired as assistant director of residential...

Training Culinary Talent 

Bon Appetit employees visit a produce market for hands-on training about produce handling and use. Notre Dame Executive Chef Dennis Ellis: "Training should...

Finding Useful Information from Exit Interviews 

EDITED BY KAROLYN SCHUSTER Q: Do you conduct exit interviews when an employee has resigned? What kind of information are you looking for? Information...

Good Potential, No Experience 

EDITED BY KAROLYN SCHUSTER Q: How do you evaluate a job candidate who has no previous foodservice experience? Attitude, attitude, attitude. "I am always...

How to Evaluate Job "Switchers" 

EDITED BY KAROLYN SCHUSTER Q: What special cautions do you take in evaluating a job candidate who has switched jobs frequently? Be especially candid....

Who's Who, What's What...And Where the Jobs Are in Onsite Foodservice 

Start by throwing your pre-conceived notions away. Many onsite foodservice are far differentand far more interesting that people imagine from the outside....

Foodservice Directors Cope With Disaster  

Gina LaVecchia UND used water shipped in tanks and served diners in storage rooms and parking lots. When the Red River swelled in late April, communities...

A New Generation of Foodservice Professionals 

Elsewhere in this issue, FM highlights 25 up-and-coming individuals whom our editors selected to represent the new generation of operators we see coming...

Plate Like the Pros 

Food presented to your customers should provide balance to the eye and entice the palate—all in a clean and inviting atmosphere....

Hardware and Hygienics Set the State for Plate Presentations 

Plate Presentation quality starts with your line staff....

Make That Plate Buff 

The Culinary Institute of America teaches the "BUFF system for improving plate presentations....

The Garnish Game 

To garnish or not? That IS the question…...

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