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A Tribute to NACUFS

NACUF's culture of leadership, volunteerism and networked community has stood the test of time. Looking ahead, its future is bright.

50 years

Half a century is a long time, for an individual, a company or an association. More than enough time to permit realistic assessments about the success of individual careers, business strategies or a membership culture.

On the 50th anniversary of the founding of the National Association of College and University Food Services (NACUFS), it is the latter that stands out impressively under even the most intense scrutiny.

NACUFS from its very beginning has given its members a culture of sharing, personal and professional development and community service, core values that have remained remarkably consistent over the intervening five decades. At the same time, it has demonstrated an organizational resiliency that helped it evolve with the times and one that today is well positioned to address the challenges that the membership looks to face in the future.

On NACUFS 50th anniversary, FM compiled this special section to look back at the group's memorable past and to look ahead at its beckoning future.

The early years

1981—Ted Minah, who served as NACUFS fourth president
(1963), is shown here on the Duke University campus shortly
after his retirement.

1981—Ted Minah, who served as NACUFS fourth president (1963), is shown here on the Duke University campus shortly after his retirement.

According to historical records collected by NACUFS' Region IV chapter, the origins of the association can be found in informal meetings held at the National Restaurant Show in Chicago in the years prior to 1958. NRA publicized these meetings for college foodservice personnel and provided a room for them to meet at the Navy Pier, where the show was held in those days.

They provided attendees with a sense of a campus dining community and a place to discuss common challenges such as staff training, the rapid growth in postwar college enrollments and the need for better standards for campus dining programs.

In February of 1958, one of the participants, Central Michigan University's University Center Director Richard Lichtenfelt, sent out a series of letters to his colleagues proposing the formation of a national trade association for college and university foodservice managers. Twenty of them met at CMU in July of that year and founded NACUFS with a goal of furthering professionalism in the field and to encourage leadership and community service.

Lichtenfelt became NACUFS' first president, followed by Robinson Lappin from the University of Maryland. In the interest of providing continuity to the fledgling group, each served two years before the association moved to annual elections. From the beginning, the association relied on a regional structure and volunteer management. Helen Wild in particular was cited by many for her work as corresponding secretary, managing the formal communications of the group.

NACUFS' first national conference was held in May of 1959 during the NRA show at the Allerton Hotel on Michigan Avenue. “There were about 60 of us there,” says John Friese, an early member who at the time ran dining services at Kent State University. “We met at the hotel's ‘Tip Top Tap.’”

A constitution and by-laws were established, a board voted into office and eight regional chapters were formed. The conference program featured a symposium, “Creativity in College and University Food Service Work,” and closed with an address by Donald Greenaway, who was then the executive vice president of the National Restaurant Association.

1971 - NACUFS board members at a summer meeting take a
moment to display an early version of the organization’s logo.
(Source: Clark DeHaven)

1971 - NACUFS board members at a summer meeting take a moment to display an early version of the organization’s logo. (Source: Clark DeHaven)

It was an early goal for each chapter to sponsor a regional conference as a means of building local services and membership. A ninth region was added in 1960 and a tenth in 1963; in 1966 it became nine again. (This structure remained until 1993, when NACUFS consolidated into the present six regions).

Walter Luecke, another early member, recalls that opening sessions began at 9 p.m., after attendees had spent the day at the NRA show, and then continued until past midnight. The next day was reserved for the bulk of the program. A regular feature of the conference was an annual “Buzz Session” at which members discussed mutual problems and solutions.

Friese says that many organizational discussions in early conferences focused on membership development and on the relative lack of professional business practices in college foodservice.

“Directors did not know a lot about the broader foodservice industry per se,” he adds. “They saw catering management companies like Saga developing standardized financial systems and marketing programs to help colleges address the purse problems most schools had with their dining departments. One of NACUFS' objectives from the start was to improve the professionalism of its members in these same areas.”

As envisioned by its founders, NACUFS was to be an association whose membership was restricted to schools with self-operated dining departments. While that policy would change in the 1980s, the position was an essential part of the original culture and a driver for the types of educational services the association would develop in coming years.

NACUFS members knew from the beginning that a community focused on sharing its experience could be a powerful resource to help members deal with the challenges they faced in their professional careers. Today, that network of relationships and culture of volunteerism remain the essence of the organization.

The dynamics that make NACUFS work are contradictory ones. It is a national organization, but its strength, after half a century, remains in its regional chapters. Its members are institutions of higher education, but its heart and soul are the individual representatives of those institutions. In the end, the equation is a simple one: the benefits that NACUFS provides to members, whether from college operations or industry, grow in direct proportion to the personal commitment those individuals make to the organization.

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© 2012 Penton Media Inc.


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