FM's Top 50 Foodservice Management Companies—2009

Our annual definitive listing of the industry's major contract players, what this past year has held for them, and how they're coping with the business environment.

Quest Food Mgt. Services, Inc., Luby's Culinary Services, Linton's Managed Services, Kosch Hospitality

47 Quest Food Mgt. Services, Inc.

LOMBARD, IL
www.questfms.com

SALES VOL. 2009: $20

2008: $18
CONTRACTS 2009: 37

2008: 34
SEGMENTS SERVED: K-12 (92%), B&I (4%), Other (4%)

K-12 schools specialist Quest met its new business goal of adding five new contracts over the past year. Its program emphasizes multi-station arrangements using the company's array of concepts. These range from Oriental Express and Fiesta Junction to Boxcar Burgers and On Track, which offers wellness related menu choices. Founded in 1985, it operates primarily in the Chicago Metropolitan Area.

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48 Luby's Culinary Services

HOUSTON
www.lubyscs.com

MGED. VOL. 2009: $20

2008: $8.2
CONTRACTS 2009: 16

2008: 10
SEGMENTS SERVED: Hospitals (90%), B&I (9%), College/University (1%)

Luby's Culinary Services, a unit of the 120-unit Luby's commercial cafeteria chain, operates in 16 accounts in Texas and Louisiana, including high-profile clients like Baylor College of Medicine, St. Joseph Medical Ctr. in Houston and Baylor Medical Ctr. in Carrollton, TX. It menus the chain's traditional offerings in its retail food court outlets, including a garden fresh salad bar, made-to-order grill, build-your-own deli, gab and go and a global cuisine exhibition station. In addition it offers catering, vending and OCS programs as well as patient dining in the hospital accounts.

A recent VIP Room Service Program initiative upped the quality with “restaurant-like” menus, scratch-cooked selections and service. Another recent initiative is Culinary's Catering, a full-service catering program with signature selections like fresh salsas, various breakfast strattas and kolaches and freshly prepared compound salads for the salad stations. There is also Mesa Verde, a made-to-order wrap concept recently added to the retail concept mix.

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49 Linton's Managed Services

EAST NORRITON, PA
www.lintonsmanagedservices.com

SALES VOL. 2009: $16

2008: $15
CONTRACTS 2009: 52

2008: 48
SEGMENTS SERVED: Community Service Programs (27%), K-12 (24%), Hospitals (23%), Corrections (12%), Military (8%), Non-food Procurement (6%)

Linton's operates as a manager of onsite dining operations and supplier of preprepared meals for clients in Pennsylvania, New Jersey, Maryland, Delaware and Florida. It is also a distributor of nonfood items like disposables, cleaning supplies, office products and medical supplies. For the second consecutive year, the company achieved 100% client retention. Also, additions to the management team allowed Linton's to enhance current training and incentive programs as well as implementing a human resource website for all associates.

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50 Kosch Hospitality

ROCHESTER, MI
www.koschsoundsgood.com

SALES VOL. 2008: $11

2007: $11
CONTRACTS 2008: 20

2007: 27
SEGMENTS SERVED: B&I (25%), Convention/Conference Centers (25%), Golf Courses/Country Clubs (25%), Hospitals (15%), Senior Dining (5%), College/University (5%)

Kosch derives half of its revenues from managing dining operations, and another 40% from catering. In the past year, it expanded into the golf/country club segment and is developing more fine dining concepts. It has also found success expanding its conference center business with its customized approach. It also recently added a new strategic development director to its management roster.

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Where the Numbers Come From…

The number that determines each company's place in the Top 50 is its domestic top-line revenues for the most recently completed fiscal year (indicated in each entry in millions of dollars). Because most companies in the Top 50 operate on calendar years, they show a 2008 figure. In the few cases where a company completed and compiled 2009 fiscal numbers, we've used that figure. Where revenue or other numbers were not available, FM estimates are based on known accounts and other information (indicated by a red “e”).

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