Blogs

Oct 06, 2013

What's in a Dorito? (Tip: "That Melting Sensation.")1

Ever wonder how the Nacho Dorito achieves its indefinable, wholly satisfying, flavor-laden, "can't eat just one" taste?....More
Dec 12, 2014

Don’t play Russian roulette with your business

Do your due diligence and create Standard Operating Procedures....More
Jun 09, 2015

It’s cherry season: Wow your customers with a pop of color and taste 

Six chefs share their secrets to cooking with cherries....More
Jun 08, 2015

Editor's Note: Grin and bear it

People are often surprised to find out I’m from Texas—long ago I dropped the Southern drawl and replaced the y’alls and fixin to’s with versions more acceptable up North. So for many, it’s a game to try to get me to drop one of these sayings unknowingly....More
Apr 21, 2015

Is Patient Satisfaction a Misplaced Priority?2

A recent article in Atlantic magazine online caught my eye. Titled "The Problem With Satisfied Patients," it charges that elements of the Affordable Care Act that reward healthcare providers for increasing patient satisfaction scores may have serious—in fact, deadly—consequences by prioritizing the patient....More
Nov 14, 2013

Expect the Unexpected

   ....More
Feb 18, 2015

Still with the "Hospital Food" Cliches? Really?1

I think the mainstream media could do a lot better when writing about hospital foodservice....More

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