Today's onsite customers “like to customize all parts of their meals, including coffee and tea beverages,” says David Porter, CEO, principal of Porter Khouw Consulting, Inc. Instead of hitting just one flavor note with an iced tea or coffee drink, combinations of flavored syrups, fruit purees, gelato, spices and even flowers can lead to personal customization (by the customer’s choice) or signature customization (by the operator’s choice). Perking Up ...

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