“We are not in the business of catering to a student's whim if it's contrary to what the parents ordered.” — Michael Cronin, chief of operations for the Newton, MA, School District, commenting on the suspension of a foodservice employee for serving students substitute items when they refused to eat what was on the menu. The cafeteria worker cited had failed to follow policy on meal substitutions on earlier occasions as well (from the Boston Globe, May 16, 2009).

Register to view this Article

Why Register for FREE?

 

Registering for Premium Content on Food Management will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. 

Already registered? here.