AWARDS NIGHT Incoming HFM President Patti Dollarhide accepts the red "hotline” phone from outgoing president Lynne Ometer. HFM CEO Mike Giuffrida hands the "Spirit of HFM” award to Chris Brady Mary Keysor presents the "Operator of the Year” award to Ometer. Your mission depends on flawless-execution. The biggest danger is becoming "tasksaturated,” unable to recognize immediate threats because of excessive attention-grabbing demands and unmanaged priorities. The ...

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