Working in foodservice makes all of us sensitive to the services we ourselves receive. In December, I've often used this page to comment on editorial "loose ends." This year, I thought I'd mention a couple of my most disappointing service experiences from 2006. Here's my "Top 3": Grand Prize Winner: One company that absolutely qualifies for recognition as a failed service provider (and for repeatedly violating the Federal Trade Commission's "Do Not Call" rules) is an outfit called "Express ...

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